Terms & Conditions Cycle Superstore
Your Rights
The Cycle Superstore is an Irish company and its currency is Euros .
The Cycle Superstore complies fully with Distance Selling Regulations .
We operate a no hassle no quibble returns policy. Just like in our shop if you don't like or it does not fit, just sent it back . (Sorry we cannot take back sale or clearance items)
Our Terms & conditions do not affect your statutory rights .
See our returns policy for full details on making an exchange or refund .
Dispatch Policy
All orders received before 2pm will be dispatched that day delivery next day to Ireland north & south 48 hour delivery to United Kingdom .
All deliveries can be tracked & traced view order status for an up to minute history of your order.
Vat & Duties
Our retail prices are vat inclusive. Normal rate is 21%. 13.5% on junior helmets and some energy foods.
Product Information
All product information and images are supplied by the relevant manufacturers. While ever care is taken to have the most up to date information available we will refund or exchange any product which has been purchased based on a description or image portrayed on our web site provided that the product is unused and adheres to our returns policy.
Privacy Policy
Cyclesuperstore is committed to protecting your right to privacy. That's because we base our business on the trust you place in us.
To process and ship your order, we need your name, phone number, billing address, shipping address, and e-mail address. This information is stored on a secure server to allow us to process subsequent orders more quickly. On occasion we may notify our customers about any special offers.
The Cycle Superstore gives you its assurance that it will not pass on any of your information to any third party under any circumstances.
Credit Card Security
Using Credit Card for to make purchases via our web site is a secure way to pay for your items.
We have put a number of security steps in place to give you, the customer, total confidence when purchasing your items via our web site.
All sensitive information, including personal details as well as credit card information, is kept confidential through encryption(SSL). This means that information can only be exchanged between you and Cyclesuperstore, and that no third party can access this data. A padlock symbol is usually displayed by your browser to show when a page is covered by this security system.
We do not retain live records of credit card information on our web servers after the transaction has been completed (i.e. you will need to enter your details each time you book over the Internet).
Cookies
Cookies are tiny text files, which are stored on your computer. All shopping web sites use cookies and without them the site would not work.
Split orders
Free postage applies to split orders where the original order exceeds €50.
Pricing
Prices shown in Pounds Sterling and US dollars are for information purpose only, We take no responsibility for the accuracy of these prices. All items purchased will be charged in Euro. For exact conversion rate for your currency you have to contact with your bank or credit card provider. US dollars prices shown are excluding VAT tax (21% in Ireland except junior helmets and some energy foods). VAT can only be excluded when shipping outside European Union or to Tax Free havens and it will be carried out manually by our sales staff after checkout.
