About us

---

Job Opportunities

Cycle Superstore is Ireland's Biggest Cycle Store, located just 14km from Dublin City Centre and in business for 40 years.
We are a young international team of bike enthusiasts who have one thing in common - cycling!

We offer all of our team:

• Generous employee discounts
• Excellent induction & training programmes
• Superb opportunities for career progression

Current positions available are:

Till Operator

Main Responsibilities:

• Ensuring accurate, professional, and speedy processing of customer orders through checkout 
• Handling money efficiently and accurately 
• Communicating effectively with customers
• Dealing with customer queries in a professional manner 
• Monitoring and reporting shortages in either stock or cash 
• Assisting with customer sales

Essential skills:

• Have experience in similar customer facing role- Some interest in cycling preferable but not essential. 
• Have the right to work in Ireland. 
• Strong communication skills, both written and verbal.

Workshop Administrator

We are looking to hear from candidates who want to be part of a friendly and helpful team with a passion for all things bikes.

Main Responsibilities:

• Assist and advise customers with service queries in person and via email/phone
• Schedule repairs in line with requirements
• Ensure and maintain service area shelves are stocked and kept up to standard
• Liaise with Purchasing team to ensure stock is kept above minimum threshold
• Assist workshop management team with Warranty queries

Essential skills:

• Have experience in similar customer facing administrative role previously - Automotive would be a bonus but not essential
• Some knowledge of bike maintenance would be preferred although not essential as full training will be provided with excellent support from team
• Have the right to work in Ireland
• Strong communication skills, both written and verbal

Team Supervisor

As a Team Supervisor, you will maximise sales through developing a team focus on delivering excellent standards and superior customer service. You will be leading by example with a hands-on approach.

You will support business success by consistently delivering excellent service and store standards, whilst also being a brand ambassador helping to attract people who have a passion for cycling.

Our customers and colleagues are the key part of our business and you will be working with a passionate team who make people feel inspired by advising on the most suitable bikes and cycling accessories/parts!

Main Responsibilities:

• Coach and develop the sales team
• Support the management team and take accountability in their absence
• Lead a team by motivating and encouraging teamwork to achieve goals
• Implement and delegate tasks with close follow up, but lead by example
• Manage performance and provide feedback
• Implement company decisions and take responsibility
• Seek advice from line Manager and utilise team input
• Be well organised and capable of planning efficiently to deliver results

Essential skills:

• Have excellent leadership skills
• Be able to work on your own initiative
• Be a great communicator and be able to engage your team
• Be passionate about delivering a world class experience to our customers
• Ability to make decisions, problem solve and take accountability with good planning skills

Bicycle Mechanic

We have an opening in our workshop for a good cycle mechanic.

Main Responsibilities:

• Bike repairs - experience required
• Parts advice for customers.
• Custom Bike builds.
• Warranty issues.

Essential skills:

• Strong organizational skills.
• Ability to take ownership of problems and responsibilities.
• Strong and passionate knowledge of cycling.
• Passionate about delivering superior customer service.
• Experience with retail shift work, and flexibility in this regard. Previous retail and/or customer-facing service industry experience.

Sales Advisor (Part-Time & Full-Time)

We are currently looking to recruit a Part-Time & Full-Time Sales Assistants to work in our busy store.

Main Responsibilities:

• Deliver outstanding customer service to all our customers.
• Must be passionate about consistently achieving and exceeding sales targets.
• Be creative and take pride in maintaining high store presentation standards.
• Maintain shop floor, support areas and merchandise to a high standard of cleanliness, regularity and appearance.

Essential skills:

• Strong interpersonal skills.
• Passionate about delivering superior customer service.
• Ability to work on own initiative when required.
• Ability to work and contribute in a team setting.
• Passion and enthusiasm for Cycling.
• Experience with shift work and flexibility in this regard.
• Previous retail and / or customer-facing service industry experience.

Work Experience Position

For all work experience placement requests, please complete the form and follow the instructions listed on it.Work Experience Application Form

How to Apply:

If you are interested in working in the Cycle Superstore download & fill the form & Send CV and completed Application Form to Yannick.Pigeat@cyclesuperstore.ie

Application Form

---

Recycling Policy

Cycle Superstore are proud to implement the WEE regulations and battery directive to ensure your old bike tech is disposed of in a safe, correct manner reducing any harmful effects to the environment.

What Products Do You Recycle?

We are happy to recycle any of your old bike tech from you, bike computers, watches, lights, turbo trainers, E-scooters and batteries from E-bikes. We also accept batteries AA, AAA, C or D and also flat batteries that are found in watches and toys. Unfortunately, we do not accept any industrial or car batteries.

WEEE and waste batteries can also be returned to your local civic amenity site free of charge. The following link will show you how to find the civic amenity site closest to you where you can recycle your WEEE, batteries and light bulbs. Never put WEEE, batteries or light bulbs in any your bins

How Can I Recycle My Old Bike Tech?

You can return any of your old bike tech to the store and we’ll be delighted to take it off your hands. Please note, items you are recycling, do not have to be purchased from Cycle Superstore

Will You Collect My Old Bike Tech?

If we are making a Personal Delivery, we will take back your old product, once it is ready to go for our driver at the time of the delivery.

How Much Will It Cost?

There is no charge to return products to us.

Further information can be found on www.weeeireland.ie

Our WEE registeration certificate no. 18095.